Questions:
  1  What is Bidshark.com?
  2  How can I bid?
  3  Are there any restrictions on who may register?
  4  What are the costs involved?
  5  Why is there a bidding fee?
  6  How much are credits?
  7  Are there restrictions on the number of bids I can make?
  8  How will I know the status of my bid?
  9  What payment methods can I use?
  10  Can I get a refund on my bids?
  11  When will I receive the product/service that I have won?
  12  Is there a delivery charge?
  13  How do I use the "Tell A Friend" Feature?
  14  What happens if the product is faulty?
  15  Why are my auctions not showing up as previously won auctions?
  16  How do I know there are no house bidders?
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  1 What is Bidshark.com? ;
Ans:   Bidshark.com is a new and exciting website offering products for auction, and allowing the winning bidder to purchase items at up to 98% off retail.
 
  2 How can I bid? ;
Ans:   You may bid after you register. This is an easy 3-step process as follows: Register - complete the registration form. It is vital you keep your username and password confidential, otherwise you may allow others to access your Credit Bank and place bids from your account. You are fully responsible for all activities that occur under your password, account and through your subscription. By registering on Bidshark.com, you will have membership to our site, where you can bid to buy products for a fraction of the value. Purchase Credit - deposit money into your "Credit Bank". You may do this through PayPal and Google Checkout, note that you may use your credit/debit card or checking account through these sites without being a member, and your personal and financial information is secure. Place A Bid.
 
  3 Are there any restrictions on who may register? ;
Ans:   To register, you must be over the age of 18 and have legal capacity to enter into a contract. Bidding is open to residents of US, Canada, & Mexico at this time. New countries are added as interest creates the necessity.
 
  4 What are the costs involved? ;
Ans:   There are no set-up costs, there is a non-refundable administrative/bid fee for every bid placed. The fee is debited from your Credit Bank immediately upon the submission of a bid. Your Bid Bank must have sufficient funds to cover the Administration/Bid Fee or your bid will be void. The Administration Fee can vary from item to item and is noted on each item.
 
  5 Why is there a bidding fee? ;
Ans:   Bidding fees are necessary to cover the cost of the product/service/shipping.
 
  6 How much are credits? ;
Ans:   Credits are sold in various bundles, starting with 10 credits, the more credits you buy, the less they cost per credit.
 
  7 Are there restrictions on the number of bids I can make? ;
Ans:   No, you can bid as many times as you like on each item. Each time you bid, you will be charged the bid fee (Note: the bid fee can vary from item to item and is noted on each item).
 
  8 How will I know the status of my bid? ;
Ans:   As soon as you place a bid, the status of your bid will be shown on the screen and sent to your email.
 
  9 What payment methods can I use? ;
Ans:   Currently our only accepted method of payment is PayPal and Google Checkout. These are 2 of the safest, easiest, and most convenient ways to pay.
 
  10 Can I get a refund on my bids? ;
Ans:   Unless an auction is cancelled, once bids are placed they are non-refundable, but remember, that each Monday, every member receives a portion of their used bids back.
 
  11 When will I receive the product/service that I have won? ;
Ans:   We aim to deliver the products/services within 2 days of the auction being won. Our Team will let you know when the items is being sent if you have won the auction, and the expected date you should receive it by.
 
  12 Is there a delivery charge? ;
Ans:   No.
 
  13 How do I use the "Tell A Friend" Feature? ;
Ans:   Simply click on the "Tell A Friend" link at the top of the page. You will be taken to a page where you can enter the name and email address of your friend. Once you submit the details (click on "Send"), an email will be sent to your friend.
 
  14 What happens if the product is faulty? ;
Ans:   Should there be any faults, customers are advised to contact the manufacturer direct. You will receive warranty information with your package in order to contact the warrantor direct.
 
  15 Why are my auctions not showing up as previously won auctions? ;
Ans:   In order for your auction to appear in the list on the site, you have to approve the public listing with our support department. We value your privacy and require this for our clients protection.
 
  16 How do I know there are no house bidders? ;
Ans:   First, in a reverse auction like BidShark, the house would be losing money at any time there was an employee bidding, which is why we do not allow employees, owners, or their family to bid on the site. Second, you may at any time request the bid history from a closed auction and receive from BidShark the complete history of the bidding from that item.
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